Human review
Under the Platform Rules Supervision Measures effective February 1, 2026, if an appeal was handled only by AI and the merchant requests human determination, the platform must use human determination.
Search the portal
China legal tool China law National framework
Interactive China legal orientation tool. Review the result with the relevant legal guide and qualified counsel where facts or local implementation matter.
Under the Platform Rules Supervision Measures effective February 1, 2026, if an appeal was handled only by AI and the merchant requests human determination, the platform must use human determination.
Use the output to organize the facts, then confirm the source, evidence, local implementation and available remedy before acting.