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China Livestream E-Commerce Liability & 7-Day
Return Diagnostic

Interactive China legal orientation tool. Review the result with the relevant legal guide and qualified counsel where facts or local implementation matter.

Legal assessmentPRC lawAssumption-led estimate

01Enter facts
02Get estimate
03Check assumptions
04Verify or escalate

Livestream sale / return

Product category

Consumer purchased for living consumption online?

Who was the actual seller?

Platform knew/should have known of infringement and failed necessary measures, or failed statutory life/health seller qualification/security duties?

Streamer made endorsement/recommendation as advertiser/spokesperson, or is itself seller/operator?

Legal basis

Seven-day return

Ordinary online consumer goods generally qualify for seven-day no-reason return. Statutory exceptions include customized goods, perishables, specified digital goods, and newspapers/periodicals; other unsuitable goods require nature-based justification plus consumer confirmation at purchase.

Legal authorityReview the legal-basis section and cited source before relying on the output.

Tool typeLegal assessment

ScopeNational framework first

Local checkLocal rules and authority practice may differ

Use the output safely

Verify before relying on the result.

InputsConfirm dates, amounts, classifications and assumptions.
AuthorityCheck the cited rule, effective date and territorial scope.
EscalationSeek review for disputed facts, material exposure or imminent deadlines.

When the file needs review

Move from the tool to a verified legal route.

Use the output to organize the facts, then confirm the source, evidence, local implementation and available remedy before acting.

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