E-commerce Law Lawyers in China

An e-commerce matter changes depending on whether the business is a platform operator, merchant, self-operated seller, marketplace service provider, brand, logistics provider, or consumer-facing app. The contract and compliance review should connect registration and licences, listings, consumer disclosures, platform rules, payment and delivery, complaints, records, data, advertising, and product safety.

Questions that change the route

Whose sale or service is it?

Identify the contracting seller, invoicing party, platform role, payment recipient, fulfilment party, and responsibility shown to the user.

What must be disclosed and retained?

Map licence and identity disclosures, product information, price and promotion terms, consent records, orders, transaction data, complaints, and rule changes.

How are incidents handled?

Connect takedown, refund, evidence preservation, merchant cooperation, product safety, regulator reporting, IP complaints, and consumer dispute routes.

Evidence to organize first

• User journey, entity and platform-role map
• Merchant agreement, platform rules, listing standards, and consumer terms
• Order, payment, fulfilment, complaint, takedown, and transaction-record controls

Official orientation sources: Civil Code — Contract Book · E-Commerce Law. Source check: 5 October 2026.